Where to go for Support

Our safeguarding team has experience of supporting students and families due to all manner of concerns and we work proactively with a number of external partners. Please see below for links to organisations that offer support to young people and their families for various reasons.

General Support

Private & confidential phone/online chat to trained counsellors.
Articles online to support with lots of different situations that young adults face.

0800 1111

Charity fighting to end child abuse in the UK.


Free legal advice for young people regarding human rights.


Central resource for all other support agencies regarding the wellbeing of young people.


School nursing service text line for support with emotional health, relationships, self-harm, bullying, healthy eating, alcohol, smoking, drugs and much more.

Text 07480 635060

Mental Health

Confidential help and advice to young people and anyone worried about a young person in relation to suicide.

0800 068 4141

Self-help and confidential support for women and girls who self-harm.


Mental health support and information including self-harm.


Download the “Calm Harm” app and use it when you have the urge to self-harm. Calm Harm provides tasks to help you resist or manage the urge to self-harm. You can make it private by setting a password, and personalise the app if you so wish. You will be able to track your progress and notice change.


Online advice and referral service for young people who are concerned about mental health.


Healthy Relationships

Information to help young people to understand domestic abuse, and how to take positive action if it’s happening to you.


Central hub of support information for young people who are the victims of or witness to domestic violence and abuse.


Support and practical help to men, women, young people and children of all ages living in Norfolk who have been raped or sexually assaulted. Specialist staff are available 24/7.

01603 276381

Advice, support and information to adults and children affected by domestic abuse, living in West Norfolk. Abuse can be current or historic.

A confidential and non-judgemental support service.


Advice and support on what a healthy, safe relationship looks like for young people.


Drugs and Alcohol

Information on drug taking and the effects of different drugs plus support for those worried about drug taking or wanting to quit.

0300 123 6600 (phone)
82111 (text)

Drug and Alcohol Service for children, young people and their families across Norfolk; for those using substances themselves or affected by someone else’s substance misuse.

0800 9704866


Support for young people in Norfolk who have suffered bereavement.


Support for young people who have suffered bereavement.


Online Safety

Advice and central reporting mechanism for any young person who is worried about online sexual abuse or the way someone has been communication online.


Advice on using the internet safely.



Advice about sex, relationships and the internet.


Advice about sexual health and contraception.


Other Support

Confidential help and advice regarding bullying via the phone or chat rooms.

0808 800 2222

Support for young people who care for family members in the home.


Information on eating disorders and support services available via online articles, web chats and phone lines.

0808 8010711

Support for anyone who has been affected by or is at risk of female genital mutilation (FGM).

0800 028 3550

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